Copyright @ Fontbonne University

Troubleshooting ILL

If you're having trouble with your request:

  • If you haven't heard anything in a reasonable amount of time (1 week for articles, 2 for books), check your junk or spam folder for ILL emails (Subject: The article you requested is now available).
  • If you receive a link and the password doesn't work, there might be an extra space at the end. Try deleting the extra space.

Still have questions? Send a follow-up email to illiad@fontbonne.edu.

ILL Request Form

Library Help

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About Interlibrary Loan

Items not available through the Fontbonne Catalog or our Digital Resources can be requested from other libraries through Interlibrary Loan services.

Articles
Journal articles that are not available in the Fontbonne collection may be requested through Interlibrary Loan.

Before requesting an article, please use to see if the journal you need is available in one of Fontbonne Library's databases or in print in the library. If so, you can retrieve it yourself or ask for help at the front desk.

Limit of 10 requests/person each day.

You will be notified via your Fontbonne email when the article is available. Please allow 3-5 days for requests to be filled.

Books and Book Chapters
When materials are available in the library, patrons are expected to retrieve the item themselves. If books are not available at Fontbonne but are available in the MOBIUS system, patrons should request them through the catalog. These materials will be available at the Circulation Desk when they arrive on campus.

Patrons can check their library account to see if books are available for pick-up. When books (or dissertations) are not available in MOBIUS, they should be requested through the interlibrary loan services. Audio-visual materials and textbooks are generally not available through interlibrary loan.

If you have placed a request and do not hear anything back in a reasonable amount of time (1 week for articles; 2 weeks for books), please let us know so we can follow up for you.

If you have questions, contact us at illiad@fontbonne.edu or 314-719-3666.


Jack C. Taylor Library • 6800 Wydown Blvd. • St. Louis, MO 63105
Founded by the Sisters of St. Joseph of Carondelet.
t: 314-889-1417 • f: 314-719-8040
CHAT 24/7 | libraryhelp@fontbonne.edu

All guides licensed under a CC BY-NC-SA 4.0 license.